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Our Information
A picture speaks a thousand words. However, do not just let them be on your phone or camera. Let’s print it out with us!
TEDMEMO began in 2020. After years in the local business at Victoria, we realize that the need to decorate and upgrade our home is becoming a trend. Traditional buying and selling may take time and other costs to fulfil. Through online buying, people can save much and have plenty of choices among products.
At TEDMEMO, we help you turn your favourite photos into beautiful, unique photo canvas prints, mugs, desktop plaques, blankets, pillows & more. We keep it simple, so shoppers can choose amazing designs that reflect their interests. You can get online, showcase your personality, or even add your own name/image on the products right away.
We at TEDMEMO are committed to quality products, and your satisfaction is 100% guaranteed. We always pull out all the stops to bring the best customer experiences regarding the product & service qualifications when doing business with us.
30-DAY WARRANTY:
During this warranty period, if the Product arises with a defect or does not meet your expectation regardless of any reasons, to the extent permitted by our policy, we will either resend a new Product equivalent to the Product that was purchased or refund 100% of the purchase price of the Product.
If you want to cancel or modify your order, please contact at: info@tedmemo.com
Your order is only eligible to be cancelled and modified within 02 hours of placing the order. After that time, the order is locked for processing and can no longer be cancelled.
The production time is expanded by 1-2 days for modification orders.
All items are made-to-order. It means that when you place your order, we print that item just for you, one at a time, for the best quality!
We process orders on business days, Monday through Friday, Eastern Standard-Times. We exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Production Time: All orders are processed within 1 – 2 business days.
Processing Time: It takes 2 – 3 days to ship your order to our warehouse; put your name and address on it and ship it out.
Shipping Time: Shipments within the AUS take 2 – 8 days. Typically it takes up to 7 – 21 business days to arrive at a major international address. This time is from when it is shipped out, not the day the order is placed.
Most packages arrive on time. Orders sometimes show up after the estimated delivery date; possible reasons for late delivery include the following:
- Incorrect address
- Missing apartment, building, floor, or unit number
- Severe weather conditions
- International customs procedures
Shipping time:
- Australia & New Zealand:
Economy: Up to 1 week. - United States:
Economy: Up to 2 weeks. - Canada:
Economy: Up to 2 weeks. - United Kingdom:
Economy: Up to 2 weeks. - Other Countries:
Contacts us for more information.
If you did not receive your package as promptly as our website stated, we would give RESEND OR REFUND per your asking. Please email us at info@tedmemo.com, and we’ll make it right!